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Agent - Guest Service Center
(Category: Food / Beverage / Hospitality(Employments) )
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User-icon   Mandy8119
Rate-icon  Rating : 0.000
Pay : (Free)
Views : 187
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Job Available: 11/16/10
Location: Macau
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Agent - Guest Service Center



















































Client’s descriptions :


Macau, which lies about an hour west of Hong Kong via high-speed ferry, is the only place in China where casino gambling is legal. Ironcially today Macau has legalized casinos and gambling -- and in fact Macau is Las Vegas, with experts saying Macau today could possibly overshadow Las Vegas!





Bright exciting signs, nightlife, casinos, bars ...delights & fun ,here in MACAU-One of the world’s largest parties...





Our client, a 5-star integrated resort casino ,is one of the best revenue contributors in Macau .The Casino features typical Las Vegas entertainment for guests, including shows and other entertainment. Tasteful decorations, an enormous casino, and plenty of great shopping and restaurants are making our client one of the most popular hotels in Macau.





Commanding the gaming operation workforce, advancing your career to the next luxurious height and scalability , here in Macau with our client as





Agent-Guest Service Center



If interested, please call Mandy or Sue  via 016-227 1288 or 016-228 4692
Job Type : Non-Executive
Location : Macau
DeadLine : As Soon As Possible
Functions :




  • Answer incoming calls without delay and convert and upsell sales opportunities for restaurant reservations and other areas after hours (Spa, Rooms, Concierge)


  • Identify guests’ needs and address their requests promptly and accurately, and handle reservations efficiently.


    		•
    Requirements :




  • Previous hospitality service experience at a five-star hotel an advantage


  • Secondary school diploma or above


  • Telephone sales and service


  • Fluent spoken and written Cantonese, Mandarin and English


  • Proficient in MS Office and Outlook; intermediate in SDC, Opera, Respak, Maximo or FCS an advantage.


  • Able to work on shifts


    		•
    Packages :


    Indiacative salary of MOP 14,100/month + Housing allowance







  • Medical Coverage


  • Meals


  • Return Home Ticket


  • Accommodation


  • Insurance


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